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Definitions
Nonpublic personal information means information that Citizens collects in connection with providing financial products or services to its customers. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.

An affiliate is a company that owns or controls Citizens or a company that is owned or controlled by Citizens.

A nonaffiliated third party is any person, entity, or company that is not an affiliate.