Client Services
 
Our Locations | Client Alerts | Forms | Fraud Concerns | Telephone Banking
 
Protect what's most important by saving for the future.
We have a variety of accounts that can help:
. Savings Accounts
. Money Market Accounts
. Certificates of Deposit (CDs)
. Individual Retirement   Accounts (IRAs)
. Early Investor Accounts

Send us your general comments, questions, or suggestions by mail.

For security reasons, please do not email us personal account information.

If you have a concern regarding an existing account (checking, savings, CD, loan, etc.), please contact Citizens using one of the following methods:
  • Contact a Citizens specialist by telephone using a number provided below.
  • Visit your local Citizens Banking Center.

To Report a Citizens Card Lost or Stolen 
  1-888-226-5237 (during business hours)
1-800-523-4175 (after business hours)

Fraud Concerns
  To report fraud or learn how to protect yourself visit our Fraud Concerns page

Client Services
Phone: 219-923-1499 or 1-888-226-5237
Hours:
Mon-Thu, 8:00am - 5:30pm
Fri, 8:00am - 6:00pm
Sat, 8:30am - 1:00pm

Telephone Banking
Phone: 1-800-237-9809 Hours:
Telephone Banking is available 24 hours a day, 7 days a week.

Online Banking
Phone: 219-923-1499 or 1-888-226-5237 Hours:
Online Banking is available 24 hours a day, 7 days a week.

Personal Banking
Find a branch near you.
Phone: 219-923-1499 or 1-888-226-5237 Hours:
Mon-Thu, 8:00am - 5:30pm
Fri, 8:00am - 6:00pm
Sat, 8:30am - 1:00pm

Business Banking
Find a branch near you.
Phone: 1-888-811-6344
Fax: 219-227-3105
Hours:
Mon-Fri, 8:00am - 5:00pm

Residential Loans
Find a branch near you.
Phone: 219-923-1499 or 1-888-226-5237
Any branch can assist you.
Hours:
Mon-Fri, 8:00am - 5:00pm
Sat, 8:30am - 1:00pm

Commercial Loans
Find a branch near you.
Phone: 219-322-5314 or 1-800-730-0630
Fax: 219-322-7882
Hours:
Mon-Fri, 8:45am - 5:00pm